This year, our operations will be minimised from Tuesday, 22nd December 2026, to Monday, 4th January 2027. Please note that a lean team will be available to customers for urgent matters during this period.
Emergency Contacts Australia:
Customer Service: Kaylene Miller - 0423 511 002
3PL Warehousing / Transport: Jamey Davidson - 0408 106 684
Bulk Distribution: Brett Sutton - 0407 720 579
Tunnelling & Waterproofing Works: Frank Cerone – 0478 650 640
Escalation for all other matters: Matthew Nesbitt – 0487 495 399
Emergency Contacts New Zealand:
Darren Smith: Dispenser Technician - 027 230 0581
Tim Dashfield: NZ Country Manager - 027 836 5773
Key Dates Australia:
Tuesday 22nd December 2026: Final orders (metro bulk & packaged) will be dispatched.
Monday 4th January 2027: Standard deliveries resume, and all Customer Service, Operations and Transport teams return to work. Any urgent orders that have been planned before the slowdown will be dispatched.
Emergency deliveries ‘as required’ via customer service contact above.
Key Dates New Zealand:
Monday 21st December 2026: Final orders to be placed.
Tuesday 22nd December 2026: Final deliveries will be dispatched.
Monday 4th January 2027: Standard operations resume & Customer Service, Operations and Transport teams return to work. Any urgent orders that have been planned before the slowdown will be dispatched.
We're truly grateful for your support during 2026, and we'd like to wish you a Merry Christmas and a Happy New Year. We're excited to build our strong relationships and work together in 2027.