Blog Post

28/11/2024

Christmas Slowdown Period 2024

Our operations will be minimised from Saturday, 21st December 2024, to Monday, 6th January 2025.

This year, our operations will be minimised over the Christmas/New Year period, as of Saturday 21st December 2024, and will begin again on Monday 6th January 2025.

Please note, that a lean team will be available to customers for urgent matters during this period.

Emergency Contacts Australia:

  • Customer Service: Kaylene Miller - 0423 511 002

  • 3PL Warehousing / Transport: Jamey Davidson - 0408 106 684

  • Bulk Distribution: Brett Sutton - 0407 720 579

  • Tunnelling & Waterproofing Works: Frank Cerone – 0478 650 640

  • Escalation for all other matters: Matthew Nesbitt – 0487 495 399

Emergency Contacts New Zealand:

• Darren Smith: Dispenser Technician - 027 230 0581

• Tim Dashfield: NZ Country Manager - 027 836 5773

Key Dates Australia:

  • Friday 20th December 2024: Final orders (metro bulk & packaged) will be dispatched.

  • Monday 06th January 2025: Standard deliveries resume and all Customer Service, Operations and Transport teams return to work. Any urgent orders that have been planned before the slowdown will be dispatched.

  • Emergency deliveries ‘as required’ via customer service contact above.

Key Dates New Zealand:

  • Thursday 19th December 2024: Final deliveries will be dispatched.

  • Monday 6th January 2024: Standard operations resume & Customer Service, Operations and Transport teams return to work. Any urgent orders that have been planned before the slowdown will be dispatched.

We're truly grateful for your support during 2024 and we'd like to wish you a Merry Christmas and a Happy New Year. We're excited to build our strong relationships and work together in 2025.